Terms of Use
Life Saver Urgent Care Terms of Use
IF THIS IS A MEDICAL EMERGENCY OR CRISIS SITUATION, DIAL 9-1-1 IMMEDIATELY
Please view our Life Saver Urgent Care Terms of Use below
Terms of Use
Carefully read these terms and conditions of use (“Terms of Use”) as they govern your access to and use of Life Saver Urgent Care [(“LSUC”, “we,” “us”, and “our”) Platform. Your acceptance of, and compliance with, these Terms of Use is a condition to your use of the following:
- https://lifesaverurgentcare.com/ (our “Website”);
- Connected medical devices and health monitoring devices that interact with our Website or App(s) (“Devices”);
- Any products (“Products”) are available through our Website.
- Healthcare and other services (“Services”) are available through our website and/or devices.
Our platform and technology-related non-medical services, including our Website, Devices, and Services, are collectively referred to as our “Platform.”
The professional medical services provided by LSUC through the use of our Platform, provided by physicians and licensed healthcare providers (the “Providers”) are collectively referred to in this Terms of Use as the “Services.”
By clicking “Accept,” you acknowledge that you have read in its entirety, understand, and fully accept all terms and conditions contained in these Terms of Use, our Privacy Policy, and the Notice of Privacy Practices. If you disagree to be bound by these Terms of Use and our Privacy Policy, you are not authorized to access or use our Platform and/or the Services; PROMPTLY EXIT THIS WEBSITE.
1. NOT FOR EMERGENCIES
Our Platform and the Services are not for medical emergencies or urgent situations. It would be best if you did not disregard or delay seeking medical advice based on anything that appears or does not appear on our Platform. If you believe you are experiencing an emergency, call 9-1-1 immediately.
You should seek emergency help or follow-up care when recommended by a Provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning your medical condition questions before stopping, starting, or modifying any treatment.
2. RISK OF TELEHEALTH SERVICES
By using the Services, you acknowledge the potential risks associated with telehealth services. These include but are not limited to the following: information transmitted may not be sufficient (e.g., poor resolution of images) to allow for appropriate medical or health care decision-making by the Provider; delays in evaluation or treatment could occur due to failures of electronic equipment; although the electronic systems we use incorporate network and software security protocols to protect the privacy and security of health information, those protocols could fail to cause a breach of privacy of your health information.
3. PRIVACY PRACTICES
You agree that the information you provide in connection with the Platform and the Services shall be governed by the Privacy Policy, which is hereby incorporated and made part of these Terms of Use. You may also receive a Notice of Privacy Practices governing the collection, use, and sharing of your medical information. In the event of any conflicts, differences, or discrepancies between (1) a Notice of Privacy Practices and (2) either these Terms of Use or our Platform Privacy Policy, the Notice of Privacy Practices will apply and govern.
4. PRESCRIPTION POLICY
Certain products available through the Platform require a valid prescription by a licensed healthcare provider. You cannot obtain a prescription product unless you have completed a consultation with one of the Providers through the Platform, the Provider has determined the prescription product is appropriate for you, and the Provider has written a prescription.
If a provider determines a prescription product is appropriate for you and writes a prescription, you may fill the prescription at any pharmacy of your choice as prompted by your use of the services.
You agree that any prescriptions you acquire from a Provider will be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription.
We fully honor patients’ freedom of choice, and if you receive a prescription for a medication, you always have the option to instruct your provider to transmit that prescription to the pharmacy of your choice.
5. NOT AN INSURANCE PRODUCT
We are neither an insurer nor offer an insurance plan or product. The amounts you pay us for any Services obtained through the Platform are not insurance premiums. If you desire health or other insurance, you must purchase it separately.
6. OWNERSHIP OF THE PLATFORM
The Platform contains confidential and proprietary information, materials, data, databases, contents, processes, methodologies, know-how, software, text, displays, images, video, audio, trademarks, logos, service marks, features and functionality, and the design, selection and arrangement thereof, are owned by Life Saver Urgent Care, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade dress, trade secret and other intellectual property or proprietary rights laws (collectively, the “Content”).
These Terms of Use permit you to use the Platform for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Platform, including but not limited to Content, except (a) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; (b) you may store files that are automatically cached by your Web browser for display enhancement purposes; and (c) you may print or download one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication or distribution. You must not: (a) modify copies of any materials from the Platform or received through the Services; (b) use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; or (c) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Platform.
You may not frame or utilize framing techniques to enclose or deep-link to any name, trademarks, service marks, logo, content, or other proprietary information (including, without limitation, images, text, page layout, or form) of Life Saver Urgent Care without our express written consent.
You must not access or use any part of the Platform or any services or materials available through the Platform for outsourcing for others or as part of a service bureau business so otherwise for the benefit of unaffiliated third parties who pay directly for its benefit or other similar commercial purposes, or otherwise exploited for any commercial purpose without express written consent of Life Saver Urgent Care.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will cease immediately. You must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform or any content on the Platform is transferred to you, and LSUC reserves all rights not expressly granted. Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
7. AVAILABILITY OF SERVICES
Life Saver Urgent Care operates subject to state and federal regulations, and the Platform may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Platform under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Platform is limited exclusively to users in states within the United States where the Platform is available. Services are not available to users located outside the United States. Accessing the Platform from jurisdictions where content is illegal or where we do not offer the Platform is prohibited.
8. ACCESS TO PLATFORM, SECURITY, AND RESTRICTIONS; PASSWORDS
Life Saver Urgent Care operates subject to state and federal regulations, and the Platform may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Platform under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Platform is limited exclusively to users in states within the United States where the Platform is available. Services are not available to users located outside the United States. Accessing the Platform from jurisdictions where content is illegal or where we do not offer the Platform is prohibited.
You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Platform, deep-link to any feature or content on the Platform, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Platform.
Violations of system or network security may result in civil or criminal liability. Life Saver Urgent Care will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Platform or any activity being conducted on the Platform.
In the event access to the Platform or a portion thereof is limited requiring a user ID and password (“Protected Areas”), you agree to access Protected Areas using only your user ID and password as provided to you by us. You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. Your access to the Platform may be revoked by Life Saver Urgent Care at any time with or without cause. You agree to defend, indemnify, and hold Life Saver Urgent Care harmless from and against all third party claims, damages, and expenses (including reasonable attorneys’ fees) against or incurred by arising out of your breach of these Terms of Use or violation of applicable law, your use or access of the Platform, or access by anyone accessing the Platform using your user ID and password.
9. NO USERS UNDER 18 YEARS OLD
To access the Platform and the Services, you represent and warrant that you are 18 or older. If you are under 18, please do not attempt to register with us on the Platform or provide us with any personal information about yourself. If we learn that we have collected personal information from someone under 18, we will promptly delete that information. If you believe we have collected personal information from someone under the age of 18, please get in touch with Us.
10. YOUR ACCOUNT
You agree to (a) provide true, accurate, current, and complete information when registering to use the Platform and establishing your account (“Registration Information”) and (b) maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. Suppose you provide any untrue, inaccurate, not current, or incomplete information, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete. In that case, we may suspend or terminate your account. You are responsible for maintaining the confidentiality of passwords and any usage and activities connected to your account. You agree not to allow others to access your account or utilize your password. Doing so will compromise the security of your account.
11. ACCURACY AND INTEGRITY OF INFORMATION
Although we attempt to ensure the integrity and accuracy of the Platform, we make no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Platform and Content thereon. It is possible that the Platform could include typographical errors, inaccuracies, or other errors and that third parties could make unauthorized additions, deletions, and alterations. If an inaccuracy arises, please inform us so that it can be corrected. We reserve the right to correct any inaccuracies on the Platform without notice unilaterally. Information contained on the Platform may be changed or updated without notice. Additionally, Life Saver Urgent Care shall have no responsibility or liability for information or Content posted to the Platform from any unaffiliated third party.
12. TYPOGRAPHICAL ERRORS AND INCORRECT PRICING
Suppose a Product or Service is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers or business partners. In that case, we shall have the right to refuse or cancel any orders placed for a Product or Service listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your credit or debit card account for the incorrect price.
13. PAYING FOR OUR SERVICES
You may be able to pay for some or all of our Services on the Platform. If you elect to pay online for a Service from Life Saver Urgent Care, then the total price includes the amount charged by Life Saver Urgent Care for the Service and any additional costs.
We accept credit and debit cards issued by U.S. banks. If a credit card account is being used for a transaction, we may obtain preapproval for an amount up to the payment amount. If you enroll to make recurring payments automatically, all charges and fees will be billed to the credit card you designate during the setup process. If you want to designate a different credit card or if there is a change in your credit card, you must change your information online. This may temporarily delay your ability to make online payments while we verify your new payment information.
You represent and warrant that if you are making online payments, (a) any credit card, debit card, and bank account information you supply is accurate, correct, and complete, (b) charges incurred by you will be honored by your credit/debit card company or bank, (c) you will pay the charges incurred by you in the amounts posted, including, without limitation, any applicable taxes, and (d) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information. Suppose we cannot secure funds from the payment method you provide for any reason, including insufficient funds in the payment method or insufficient or inaccurate information provided by you when submitting an electronic payment. In that case, we may undertake further collection action, including the application of fees to the extent permitted by law. You acknowledge and agree to not dispute the charges from Life Saver Urgent Care, Providers, or any third-party payment processor with the payment method company, provided the transactions correspond to the terms indicated in these Terms of Use.
Some of our payment options enable payment in whole or in part by your applicable health insurance or health insurance plan. Please review our pricing and payment options on our Site for more detailed and up-to-date information. Please remember that you will be responsible for all charges incurred under or in connection with your Account for purchases, subject to payment or reimbursement options available through your health insurance provider. If your health insurance provider denies the charge or does not pay in full, you will be responsible for the unpaid amount.
14. LINKS TO OTHER SITES
We make no representations about any other website you may access through the Platform. When you access a non-LSUC website, please understand that it is independent of us, and we have no control over its content. In addition, a link to a non-LSUC website does not mean that we endorse or accept any responsibility for the content or the use of the linked website. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any third-party websites linked to the Platform, you do this at your own risk.
15. CONSENT TO RECEIVE CALLS, TEXT MESSAGES, AND AUDIO AND/OR VIDEO RECORDINGS
By providing your mobile number, you agree to be contacted by or on behalf of LSUC at the mobile number you have provided, including calls and text messages, to receive informational, product, or service-related (e.g., progress tracking, reminders, etc.) messages and communications relating to the Platform. Message and data rates may apply.
To stop receiving text messages, text a reply to us with the word STOP.
SMS opt-in or phone numbers for the purpose of SMS are not being shared.
We may confirm your opt-out by text message. If you subscribe to multiple types of text messages from us, we may unsubscribe you from the service that most recently sent you a message or respond to your STOP message by texting you a request to identify the services you wish to stop. Please note that by withdrawing your consent, some of the functions provided by the Platform may no longer be available to you. Remember that if you stop receiving our text messages, you may not receive important, helpful information and reminders about your services.
Life Saver Urgent Care or your Provider may record (audio and video) all or part of your interaction with us or them (“Recordings”). Such recordings are used for quality assurance and training purposes, to deliver better products and services, and to help us improve the platform. We will keep such recordings confidential and not publicly display them unless legally required to do so, such as if they are subject to a court order. By accessing and using our Platform, you agree and consent to such Recordings for the purposes and uses outlined in these Terms of Use and as otherwise outlined in the Privacy Policy.
16. ELECTRONIC COMMUNICATIONS
When you use the Platform or send e-mails, messages, and other communications from your desktop or mobile device, you communicate with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such notices and other communications be in writing. Life Saver Urgent Care and your Provider may contact you by telephone, mail, or e-mail to verify your information. LSUC and your Provider may request further information from you, and you agree to provide such further information to ensure that you have not fraudulently used the Platform. Suppose you do not provide this information in the manner requested within 14 days of the request. In that case, we reserve the right to suspend, discontinue, or deny your access to and use our Platform until you provide the information as requested.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold LSUC and any affiliates harmless from and against any and all rights, demands, losses, liabilities, damages, claims, causes of action, actions, and suits (no matter whether at law or equity), fees, costs, and attorney’s fees of any kind whatsoever arising directly or indirectly out of or in connection with (i) your use or misuse of the Platform, Products, Services, or any information posted on the Platform; (ii) your breach of the Terms of Use or Privacy Policy; (iii) the content or subject matter of any information you provide to LSUC, your Provider, or a customer service agent; or (iv) any negligent or wrongful act or omission by you in your use or misuse of the Platform, Products, Services, or any information on the Platform, including without limitation, infringement of third party intellectual property rights, privacy rights, or negligent or wrongful conduct.
18. DISCLAIMER OF WARRANTIES
LSUC DOES NOT WARRANT THAT ACCESS TO OR USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE PLATFORM WILL BE CORRECTED. THE PLATFORM, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SERVICE RELATED TO THE PLATFORM, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT. LSUC DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE PLATFORM.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICES, AND LINKED WEBSITES. LSUC DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACKUP AND SECURITY. WARRANTIES RELATING TO PRODUCTS OR SERVICES OFFERED, SOLD, AND DISTRIBUTED BY LSUC ARE SUBJECT TO SEPARATE WARRANTY TERMS AND CONDITIONS, IF ANY, PROVIDED WITH OR IN CONNECTION WITH THE APPLICABLE PRODUCTS OR SERVICES.
19. LIMITATION OF LIABILITY REGARDING THE USE OF PLATFORM AND SERVICES
LSUC AND ANY THIRD PARTIES MENTIONED ON THESE PLATFORM ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICE, CONTENT, OR INFORMATION CONTAINED WITHIN THE PLATFORM, AND/OR ANY LINKED WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICES, AND/OR LINKED WEBSITES IS TO STOP USING THE PLATFORM AND/OR THOSE SERVICES.
20. REVISIONS; GENERAL
LSUC reserves the right, in its sole discretion, to terminate your access to all or part of the Platform, with or without cause and with or without notice. Suppose a court or other tribunal of competent jurisdiction holds any of the Terms of Use as unenforceable. In that case, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect. These Terms of Use constitute the entire agreement between LSUC and you pertaining to the subject matter hereof. At its sole discretion, LSUC may revise these Terms of Use from time to time by updating this posting. You should, therefore, periodically visit this page to review the current Terms of Use so you are aware of any such revisions to which you are bound. Your continued use of the Platform after revisions to these Terms of Use shall constitute your agreement to the revised Terms of Use. Certain Terms of Use provisions may be superseded by expressly designated legal notices or terms on particular pages within the Platform.
21. CONTACT US
Life Saver Urgent Care
ATTN: LSUC Compliance:
20054 Hawthorne Blvd,
Torrance, CA 90503
310-626-4997 & 310-626-4998
Privacy-Security@lifesaverurgentcare.com
ATTN: LSUC Compliance:
20054 Hawthorne Blvd,
Torrance, CA 90503
310-626-4997 & 310-626-4998
Privacy-Security@lifesaverurgentcare.com